Reviews

"I initially decided on Chattanooga Dock Builders for my boathouse upgrade -- a boat lift installation -- because of the optimal variety and quality of their offered products. I did not wish to be limited in my options, and I considered all workable products and services to get the most value for my hard-earned dollars. Further, their Vice President of Operations, Daniel Miller, has a straight-forward, no-nonsense manner in conveying information to the customer which readily engenders trust -- no "shuck-and-jive" talk to push a particular product. Although he is well-versed in the dizzying array of products his company is authorized to sell, he will not hesitate to admit when he's not sure about specific details, and will promptly get back to you with the requested information. I ultimately selected a Hewitt BoatPort Lift because of it's sturdy, galvanized steel construction and efficient design in firmly securing the boat lift to the boathouse. It's front-mounted to the boathouse with excellent side-stabilization, and thankfully minimizes all the fastening hardware, so there are less braces and connectors to structurally fail. Unique to the Hewitt BoatPort Lift, it respectively pivots up and down during ascent or descent which is controlled by a powerful blower pump and air tanks. The advantage of this design is the water level could drop to zero at the front end and still be workable as long as you have the easily-met 5'-6" clearance at the back (deeper) end of the lake or ocean floor. And it comes with two remote-controls for added convenience. This is ideal for lake home owners by water whose level is regulated to generate hydroelectric power. The installation process of my new boat lift was surely memorable. My delivery/installation crew -- Edward and Brandon -- were outstanding and likely super-human! Despite unforeseen setbacks, they remained undaunted and high-spirited until the boat lift was properly installed. First, on Tuesday, August 13, 2024 their trailer malfunctioned so they never made it to my place. Then, the next day, when they arrived at my waterfront, the boat lift unexpectedly turned upside down in the water during delivery. I must admit, I despaired, thinking how could two normal guys possibly turn a boat lift weighing 1,771 lbs -- approaching ONE TON -- right-side up! WELL THEY MANAGED TO ACCOMPLISH WHAT I THOUGHT WOULD BE IMPOSSIBLE! It's as though I had a seat from my back deck to a thrilling water event in the summer Olympics. But that's not all. I showed Edward a split in one of the oblique steel rails of my boathouse walkway -- which was abnormally distended -- and he correctly ascertained that the welding was compromised, thereby allowing water to fill inside the hollow of the rail. Consequently, in the winter, the water would expand in the form of ice to cause the rail to rupture. His remedy was to drill a small hole, which allowed the water to drain out of the rail. In our turbulent world, may Heaven grace Edward and Brandon -- and Chattanooga Dock Builders assembled --- with the ability to always "right the ship" regardless of how seemingly dire the predicament." - Albert T.